Home More News New Login Procedure for EnerGov Beginning Feb. 27

New Login Procedure for EnerGov Beginning Feb. 27

February 1, 2024

On February 27, 2024, the City of Cape Coral will upgrade to a new login authentication service to increase security for the City and those using the EnerGov Customer Self-Service (CSS) portal.

Please follow the steps below as part of this transition process:

Login to CSS using Google Chrome before Feb. 27 to confirm the email address associated with your EnerGov/CSS account.
Use the same email to sign in to CSS for the first time with TID-C

After TID-C is implemented, all CSS Users must re-register their email address the first time they sign into CSS.

Instructions on How to Sign in to CSS for the First Time with TID-C

TID-C Authentication Frequently Asked Questions (FAQs)