City of Cape Coral
1015 Cultural Park Boulevard
Cape Coral, FL 33990
(239) 574-0401

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Infrastructure and Communications Technology (ICT)

ICT manages the systems and storage that support all City and Public Safety (Police and Fire) applications. This involves developing & supporting storage area (SAN) networks and all the data centers, local and remote, that host these enterprise systems.

Desktop support services are provided to all City Departments. Support is also provided for all the Public Safety application and systems.

Key projects planned for FY 2016 included:

−        Office 365 Implementation
−        Storage Expansion
−        Data Back-up system upgrade
−        Data Replication for TrakIt and Kronos Implementation
−        UPS (Uninterruptible Power Source) Upgrade and Expansion for
           the Emergency Operations Center

Key projects planned for FY 2017 include:

−        Server hardware and software upgrades
−        Security Camera upgrades
−        Data Center UPS upgrades
−        Manage the 311 Call Center Rollout
−        Skype implementation
−        Power BI implementation