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Infrastructure Communications  and Technology (ITC)

ITC manages the systems and storage that support all City and Public Safety (Police and Fire) applications. This involves developing & supporting storage area (SAN) networks and all the data centers, local and remote, that host these enterprise systems.

Desktop support services are provided to all City Departments. Support is also provided for all the Public Safety application and systems.

Key projects planned for FY 2017 included:

−        Server hardware and software upgrades

−        Security Camera upgrades

−        Data Center UPS upgrades

−        Manage the 311 Call Center Rollout

−        Skype implementation

−        Power BI implementation


Key projects planned for FY 2018 include:

−        Improve DR Solution

−        Continue Security Camera Upgrades

−        Migrate to Office365 eMail Archive

−        Upgrade VMWare

−        Migrate access to VPN Tunnel

−        Server and Virtualization upgrades and expansions

 Upgrade Access & Monitoring Systems