City of Cape Coral
1015 Cultural Park Boulevard
Cape Coral, FL 33990
(239) 574-0401


You are here Home  Departments  Information Technology Services  Business Applications

Business Applications Support

This group supports the business application software packages that service the City.

The Business Applications division administers and supports the application software systems supporting City operations and business processes. These systems are typically specially configured commercial software packages. Additionally this group develops special custom interfaces, databases, and niche applications where either the capability is not available commercially or the cost is prohibitive. Business Applications also develops custom reports and web capabilities supporting internal users and residents.

The City's core applications are:

JDEdwards - Finance, Accounting, and Utility Billing

Trakit - Land Management, Building Permits, Code Enforcement, and Business Tax Receipts

Kronos - HR payroll and Time/Attendance Tracking

OnBase - Electronic Records Retention,

Novus Agenda and Public Meeting Management

Active Networks - Online Payment Receiving and Routing

Faster – Fleet Management


 Key projects completed in FY 2016 include:
- Upgrade JD Edwards Tools version & Oracle Middleware
- Upgrade Kronos WFC and HR/PR version
- Upgrade GasBoy Fuel Management
- Implementation of JD Edwards Archival System (ARCTools)
- Migration to SharePoint Online
- Implement Abacus Legal Case Management System
- Increase number of E-Permitting permit types available online from 13 to 46
- Upgrade D-FAST Special Assessment Application
- Upgrade OnBase Document Management System


Key projects planned for FY 2017 include:
- Replacement of Active Networks with CORE Technologies
- Implement SABA Learning Management System
- Upgrade JD Edwards Applications
- Upgrade Numara Service Core and Client Management Applications
- Implement Kronos Records Manager