Community Development

Join The Line


Join The Line Now

Check-in using the QLess App
Check-in online
Check-in via Text

In addition to getting in line at the DCD counter in person, you can also join the line remotely by checking in online through our website below, use the QLess App, or check-in by text between the hours of 7:20 AM and 3:45 PM. Note: If the estimated wait time exceeds our hours of operation (M-F 4:30 PM), you will not be able to check-in remotely until the following business day.

To check-in using the QLess App:  
After you download (Android or Apple store) and open the QLess App, you will be asked to:
  1. Search for: City of Cape Coral
  2. Enter your First and Last name, and cell phone number, be sure to include the area code, then Choose One (Required) to Select your Line.
  3. Select the correct Line (Line Options):
  4. Answer any additional questions specific to your line
  5. Click Confirm

To check-in online:
After you click the link below you will be asked to:
  1. Enter your First and Last name, and cell phone number, be sure to include the area code, then click on Next.
  2. Select the correct Line (Line Options):

To check-in using the Text:
Text “Cocc front counter” to 239-232-3644
  1. Select the correct Line (Line Options):
  2. Text the line number you want to join
  3. You will receive a message with your estimated wait time, and another message when it’s you turn. You can also text: “S” to get a status update, “L” to leave the line, “M” to get more Time or “H” for help
You will be shown your wait time and the number of people in front of you. You have In-line options to Get Directions or Leave the Line.

Lines Options:
  • Owner/Builder Permits – Choose this Line if you are an Owner Builder
  • Express Permitting – Choose this Line if you need assistance with 5 or less of the following transactions
    • Residential Trade Applications
    • Residential Pick Ups
    • Extension
    • Schedule Inspections
    • NOC'S
    • Sub Fax Forms
    • Compactions
    • Elevation Certificates/Final Drainage
    • Blower Door Tests
  • Residential Permitting – Choose this Line if you need assistance with more than 5 residential permits
  • Commercial Permitting – Choose this line if you need assistance with any commercial permits (assistance with additional residential permits will also be accommodated)
  • Site Development– Choose this line if you need assistance with Site Development
  • Licensing/BTR – Choose this Line if you need assistance with your Business License
  • Independent Permitting Services – This line is for Licensed Permitting Services only.
  • Zoning/Planning – Choose this Line if you need assistance with: Land Use Inquiry, Certificate of Use, Seating, or Tent or Sign Permits