Mission
The mission of the City Clerk’s Office is to provide services to the public and internal City Departments by recording, maintaining, and preserving all official documents and proceedings of the City government and to be responsive to the need for accurate information through cost effective and efficient means with pride, integrity and trust.
Department Facts
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The
Citizen’s Action Center answers an average of 3,000 phone calls and 300 e-mail questions and concerns from our citizens monthly.
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The
Records Division provides a variety of City related records, responding to an average of 500 Public Records Requests monthly.
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Our Receptionist and Customer Service Representatives answer and direct approximately 7,500 calls from citizens on a monthly basis.
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The mail department handles an average of 28,000 pieces of incoming and outgoing mail for the entire City Government monthly
Communications
The Communications Division professionally greets and assists the public and accurately answers and directs telephone calls received by the City Hall switchboard. This division also provides a full service mail operation and courier service to all City operations as well as packets to City Council.
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City Hall Switchboard:
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phone - 239.574.0401
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City Clerk's Office:
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phone - 239.574.0411
fax - 239.574.0424
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Licensing/Business Tax Division:
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phone - 239.574.0430
fax - 239.574.0432
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Administration
The Administration Division records and transcribes the official minutes of the boards, commissions and committees of the City government and performs the necessary administrative functions associated with these boards.
Information on Advisory Boards, Commissions and Committees
Agendas for Advisory Boards, Commissions and Committees
Advisory Boards, Commissions & Committees Vacancies
Agendas and Minutes for Council
Meeting Calendar
Resources and External Links