Department Facts 

• The Citizen’s Action Center answers an average of 3,000 phone calls and 300 e-mail questions and concerns from our citizens monthly.
• The Records Division provides a variety of City related records, responding to an average of 500 Public Records Requests monthly.
• The Recording Secretaries prepare approximately 125 pages of minutes for City Council and Board meetings monthly.
• Our Receptionist and Customer Service Representatives answer and direct approximately 7,500 calls from citizens on a monthly basis.
• The mail department handles an average of 28,000 pieces of incoming and outgoing mail for the entire City Government monthly  

Communications

The Communications Division professionally greets and assists the public and accurately answers and directs telephone calls received by the City Hall switchboard. This division also provides a full service mail operation and courier service to all City operations as well as packets to City Council. 

Administration

The Administration Division records and transcribes the official minutes of the boards, commissions and committees of the City government and performs the necessary administrative functions associated with these boards.

Information on Advisory Boards, Commissions and Committees

Advisory Boards, Commissions & Committees Vacancies

Agendas and Minutes for Council

Meeting Calendar